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Error 789 - L2TP VPN Connection From Windows 7 To Mac OS X - Lion

I have a customer in Port Perry that just bought a new Mac Mini Server running Lion and wanted to use the built in VPN service to allow a Windows 7 Laptop to connect.

Upon configuration of the VPN service, the Windows 7 laptop would get the following error on connection:

Error: 789 "The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations with the remote computer"

The problem was resolved by ensuring that both the "IKE and AuthIP IPsec Keying Modules" service and the "IPsec Policy Agent" service is configured to start automatically at start-up.

Quickly Find BlackBerry Device Information

Press and hold down the alt, shift and H keys.

This will bring up the Help Me! screen which will display the following information about you BlackBerry:

Platform version, PIN, IMEI, Uptime, Battery Level and Free File Space.

Check Computer Date And Time

I got a call from a customer in Mississauga that his mapped drives were no longer working for one particular computer.

He was getting the error message "The specified network password is not correct".

After verifying that the user name and password were correct and that the server share was working for other computers in his office, I noticed that the date and time on his computer was off by 2 weeks. After correcting that, the mapped drive worked.

Unknown Devices - Missing Drivers For An HP Laptop 6710b

Recently had a customer of mine located in Whitby who was trying to re-install Windows XP Professional on his HP 6710b notebook.

After the install of the operating system and some of the drivers from HP's website, in Device Manager there were 3 Unknown Devices.

The following Device Instance Id's were missing their drivers.

To correct, just install the corresponding software.

ACPI\HPQ004\3&B1BFB68&0 - install HP 3D Driver Guard

ACPI\HPQ006\2&DABA3FF&0 - install HP Quick Launch Buttons

ACPI\IFX0102\4&2FFE84EA&0 - install HP Protect Tools Security Software

Create An Image Of Your Computer To Run In Microsoft Virtual PC

A customer of mine located in Ajax needed to access his Windows XP desktop and work from his Windows 7 laptop.

He didn't want to use 2 computers and didn't want to have to migrate all of his software running on the XP computer over to his notebook.

Suggestion was to using Windows XP Mode on his laptop to access his XP computer.

This was accomplished by making an image of his computer that could be run on his laptop using Windows XP Mode (Microsoft Virtual PC)

To do this download the utility Disk2vhd to create an image of your current computer that can later be used by Microsoft Virtual PC or run on Windows 7 using XP mode.

The image of your hard drive will be created with a VHD file extension.

Download it here: http://technet.microsoft.com/en-us/sysinternals/ee656415